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Feather Houstoun

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Feather Houstoun

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Articles

A Powerful Tool for Getting Citizens Involved

March 9, 2020 Feather Houstoun

By engaging residents on issues of climate and weather, it demonstrates how program design can be improved and strengthened.

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In governing Tags technology, innovation

Shaking Up Sleepy Bureaucratic Processes

March 9, 2020 Feather Houstoun

It's called 'service design.' The idea is to combine behavioral science with a participatory approach to making public services work better.

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In governing Tags management, innovation

When Connection is the Innovation in Human Services

March 2, 2020 Feather Houstoun

A journal launched by two Philadelphia social services entrepreneurs is going a long way toward spreading the word about what works and what doesn't.

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In governing Tags innovation, communication, philadephia

Technology Tells Whether Bridges are "Dead or Alive"

March 2, 2020 Feather Houstoun

Evolving bridge sensor technology offers tools to far more accurately assess the structural health of existing bridges.

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In governing Tags technology, innovation

Mending Safety Nets with Technology

February 13, 2020 Feather Houstoun

How a nonprofit start-up turned a process full of vertical hurdles into a client-centric safety net.

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In governing Tags technology, innovation, welfare & social services

©2020 Feather Houstoun